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Advocate Condell Medical Center invested in modular caregiver stations solutions for their newly renovated Emergency Department. This investment demonstrates the thoughtful approach to using the ED environment in a way that better supports the demanding work that the care giver team at Advocate Condell delivers 24 hours a day, 7 days a week.

The caseload and complexity of patients served in emergency departments have intensified dramatically over the years. More technology, new patient care delivery modes, and a whole new set of processes demand a rethinking of how work flows in order to deliver quality care to patients, while supporting care partners in emotionally tense situations. Nurses, physicians, technicians, clergy, case managers all need to be accommodated in a space in which all caregiver staff needs access to information and access to each other.

The modular solutions can be readily changed in order to support new technology, By systematically thinking about the relationships between people, processes, objects and spaces, Advocate Condell Medical Center’s Emergency Department can tailor solutions to reduce chaos and help nurses focus on what’s important.